|9.00 - 9.15||Welcome message|
|9.15 - 10.00||
"Tracking and Optimizing Quality of Experience in the Encrypted Internet" – Quality-to-Experience (QoE) refers to users' experience when using an application. Network operators typically focus on Quality-of-Service (QoS) metrics such as throughput, delay, and packet loss. However, these QoS metrics only matter if they impact users' experience of the application they are using. Therefore, it is crucial for network operators to monitor Quality of Experience (QoE). However, the proliferation of end-to-end encryption has hampered the ability of network operators to monitor QoE and deploy network management techniques to mitigate QoE impairments. In this talk, we will discuss the challenges faced by network operators to effectively manage their networks given the increased end-to-end encryption on the Internet.
Zubair Shafiq is an Assistant Professor of Computer Science at the University of Iowa. He received his PhD in computer science from Michigan State University in 2014. His research interests are in networking and security, with a focus on large scale measurement of mobile networks, content delivery networks, and online social networks. The presented research is conducted in collaboration with Verizon, AT&T, and Huawei and is funded in part by the National Science Foundation.
|10:00 - 10:30||Coffee break|
|10:30 - 12:00||
Technical session I – Operator-collected data analysis
|12:00 - 13:15||Lunch break|
|13:15 - 14:45||
Technical session II – Device-collected data analysis
|14:45 - 15:15||Coffee break|
|15:15 - 17:00||Open discussion|